Simplify Your Healthcare with 1 Health's My Indici Patient Portal

Managing your healthcare has never been easier. At 1 Health, we're proud to offer the My Indici patient portal—a secure, user-friendly online platform that puts your health information and appointment booking right at your fingertips. Whether you need to book a blood test, schedule an ear microsuction appointment, view test results, or arrange a virtual consultation, My Indici makes accessing quality healthcare simple and convenient.

What Is My Indici?

My Indici is a secure, browser-based patient portal and mobile app that connects you directly to 1 Health's practice management system. Available 24/7 from your computer, tablet, or smartphone, the portal gives enrolled patients instant access to their health information and a range of self-service features that save time and eliminate the need for phone calls.

The platform was designed with your security as the highest priority, built in alignment with the world's strictest data protection regulations. My Indici integrates with the security features on your phone, allowing you to use face detection or fingerprint scanning to log in quickly and safely.

Book Appointments Online—Anytime, Anywhere

One of the most valued features of My Indici is online appointment booking. No more waiting on hold or trying to call during business hours. With just a few clicks, you can:

Book nurse appointments for blood tests—Avoid queuing up at the lab by scheduling your blood test directly with one of our experienced nurses. Blood tests are essential for monitoring your health, screening for conditions like diabetes and high cholesterol, and checking medication levels.

Schedule ear microsuction appointments—Earwax buildup can cause discomfort, hearing loss, and irritation. Our registered nurses provide safe, gentle ear microsuction using modern technology. This ACC-endorsed gold-standard procedure is significantly safer than traditional syringing or ear candling.

Arrange wound dressing changes and wound reviews—If you have a wound that requires ongoing care, you can book regular dressing change appointments with our nursing team. Our nurses are experienced in cleaning wounds, assessing healing progress, and applying fresh, appropriate dressings to promote optimal recovery.

Book vaccinations—Keep up to date with your immunisations by scheduling vaccination appointments online. Whether you need routine vaccinations, travel vaccines (excluding Yellow Fever), or seasonal flu shots, our team can help protect your health.

Schedule blood pressure checks—High blood pressure often has no warning signs but can lead to serious complications like heart attack or stroke. Regular monitoring is essential, and you can book a quick blood pressure check with our nurses through the portal.

Arrange cervical screening appointments—Cervical screening is an important preventive health measure for women and people with a cervix. You can book your routine cervical screening appointment with our nursing team directly through My Indici.

Virtual and In-Person Consultations

My Indici supports both virtual and in-person consultations, giving you flexibility to choose the type of care that suits your needs. Virtual consultations, conducted via video or phone, are particularly convenient for follow-up appointments, prescription reviews, or when you're unable to visit the clinic in person. The portal makes it easy to join your virtual waiting room at the scheduled time—simply click the link sent to you via email or SMS.

For in-person consultations, the online booking system shows you all available appointment slots so you can select a time that works best for your schedule. You can view your upcoming appointments, check appointment details, and even cancel or reschedule if your plans change.

Access Your Health Information Securely

My Indici gives you instant access to important health information, empowering you to take an active role in your healthcare:

• View test results—Check your blood test results, imaging reports, and other pathology findings as soon as they're available. No more waiting for a phone call or making a trip to the clinic.

• Review your medical history—Access information about your diagnoses, medications, immunisations, and allergies.

• Monitor your vital signs—Track your blood pressure, BMI, height, and weight measurements over time.

• Check your account balance—View outstanding fees and make secure online payments.

• Request repeat prescriptions—Order prescription refills directly through the portal without needing to phone the clinic.

• Communicate with your healthcare team—Send secure messages to your doctor or nurse, ask non-urgent questions, and receive replies through the portal.

Benefits of Using My Indici

The research is clear—patient portals improve healthcare outcomes and patient satisfaction. Here's what you can expect when using My Indici:

Convenience and time savings—Book appointments, order prescriptions, and check results on your schedule, 24/7, without needing to call during business hours.

Better access to your health information—Having your medical records at your fingertips helps you stay informed about your health and make better decisions.

Improved communication with your care team—Secure messaging allows you to ask questions and share concerns without playing phone tag.

Enhanced engagement in your care—Patients who actively use portal features tend to have better health outcomes, including improved management of chronic conditions like diabetes.

Reduced administrative burden—Self-service features free up reception staff to focus on patient care while giving you more control over your healthcare journey.

Better care coordination—Access to your health records improves continuity of care, especially when seeing multiple providers or specialists.

Getting Started with My Indici

Registering for My Indici is quick and easy. As an enrolled patient at 1 Health, simply visit the My Indici portal registration page or download the free mobile app from the Apple App Store or Google Play. You'll need your email address, date of birth, and NHI (National Health Index) number to complete the initial registration.

Once you've registered, you'll receive an activation email with a temporary password. After logging in for the first time, you'll be prompted to create your own secure password. To access all portal features, including viewing sensitive test results, you may need to verify your identity by showing photo ID at your next visit to the clinic or emailing a copy to reception.

We recommend using Google Chrome on your computer or laptop, or downloading the My Indici mobile app for the best experience on your smartphone or tablet.

Our Commitment to Your Care

At 1 Health, we're Christchurch-owned and operated, and we're committed to making healthcare accessible and convenient for our community. Our clinic is open 7 days a week, with the same doctor providing continuity of care throughout the week. When you enrol with 1 Health, you'll enjoy extended GP appointments when needed, after-hours access, and preferential rates with trusted local health and wellness partners.

Whether you're booking a routine blood test, managing a chronic condition, or arranging a virtual consultation, My Indici makes it easier to get the care you need, when you need it. The portal is designed with you in mind—putting convenience, security, and quality care at the centre of your healthcare experience.

Take Control of Your Healthcare Today

Ready to experience the convenience of My Indici? Register for the patient portal today and discover how easy managing your healthcare can be. Book appointments at your convenience, view your results instantly, and stay connected with your healthcare team—all from the palm of your hand.

For more information about 1 Health's services or to enrol with our practice, visit our clinic at Wigram or Hornby, or contact our friendly team. We're here to support your health journey, seven days a week.