Join the 1 Health Club - or Visit us as a Casual Patient
Looking for a trusted, patient-first GP in Christchurch? At 1Health, we warmly welcome both enrolled patients and casual visitors. Whether you are seeking a one-off clinical appointment or want to access the full longitudinal benefits of practice membership, our friendly medical team is here to help.
Why Join the 1 Health Club?
At 1Health, we do things differently. As an enrolled member, you are part of a proactive healthcare community designed around your long-term needs—not just another quick appointment number.
Exceptional Continuity Of Care
Enjoy dedicated clinical continuity with access to the same doctor across a 7-day schedule.
Flexible Access Windows
Book after-hours and weekend general practice appointments that fit your busy lifestyle.
Comprehensive Care Focus
Access longer, structured consultation times whenever your medical needs require extra depth.
Exclusive Wellness Benefits
Unlock unique member discounts with our local Christchurch wellness partners, including physiotherapists, gyms, optometrists, and more.
How to Enrol as a Patient
Joining the 1Health Club is simple, fast, and completely digital. Enrolling ensures you gain immediate access to our highest tier of clinical care.
1️⃣ Complete our quick, secure online enrolment form.
2️⃣ Our administration team will review your documentation and confirm your enrollment activation.
3️⃣ Enjoy immediate access to longer appointment slots, after-hours care, and exclusive member benefits.
(Please Note: We are a private clinic and do not hold a Community Services Card contract. All medical services are provided strictly at our standard listed pricing tiers).
Trouble Enrolling Online?
If our digital enrolment system is experiencing downtime or you prefer a manual pathway, you can still easily join 1Health offline.
Step 1: Download the enrolment form
Step 2: Complete the form and email it to
reception@1health.nz with:
Step 3: Please ensure you attach clear copies of your New Zealand passport, your current visa (if you are not a New Zealand citizen), and your official date of entry into New Zealand to verify funding eligibility.
Casual GP Appointments
Casual GP Appointments — When You Need Us, We’re Here
Not quite ready to formally enrol your medical records with us? No problem at all—our clinical team is highly flexible and happy to treat casual, non-enrolled patients as well.
You can easily book a convenient casual visit for:
- General GP consultations and medical checks
- Comprehensive skin cancer examinations
- In-clinic minor surgical procedures
- Professional ear wax microsuction removal
- Pre-travel medicine assessments and vaccinations
Please Note: Casual patient appointments are strictly subject to daily clinic availability. For guaranteed priority access and optimal continuity of medical care, we always recommend formally enrolling as a member of the 1Health Club.
Your Commitment, Our Promise
At 1Health, we are deeply committed to providing a supportive, safe, and respectful environment where our clinical team can deliver the best possible medical outcomes—and where every patient feels genuinely valued, safe, and heard. To help us achieve this standard, we ask all 1Health Club members and casual visitors to adhere to a few simple clinic expectations:
Respectful Clinic Environment
We operate a strict zero-tolerance policy for any form of verbal abuse, aggression, or disrespect directed towards our medical staff, administrative teams, or fellow patients. We are uncompromised in maintaining a safe, calm, and welcoming space for everyone inside our Wigram facility.
Appointment Times And Consultations
We want every single consultation to feel unhurried and entirely focused on what matters most to your health. For clinical safety and quality, our standard appointments are designed to cover one main medical concern. This ensures your doctor has the dedicated time required to take a comprehensive history, perform a physical examination, and answer your questions properly.
If you have a list of multiple health concerns, please inform our reception team when you book. We can easily schedule extra time or arrange a structured follow-up appointment so that each individual issue is given the deep clinical attention it deserves.
- Late Arrivals: Arriving late to your appointment directly disrupts the clinic schedule. Late arrivals may result in a significantly shortened consultation window or a mandatory rescheduling. A partial consultation fee may apply to cover the lost slot.
- Missed Appointments: To ensure fairness to all patients seeking urgent care, appointments changed or cancelled with less than four hours' prior notice will incur a $40.00 administration fee.
Payment Policy And Billing Terms
Full payment is strictly required at the time of your service. Accounts not settled within 14 days of your appointment will automatically incur a $10.00 administration charge. Overdue balances left unpaid may incur additional administrative charges to fully cover external debt collection recovery costs if necessary.
Out-Of-Consultation Services:
Please note that standard clinical fees apply for all medical emails, telephone communications, form completions, and clinical assessments conducted outside of your scheduled face-to-face consultation times.
Prescriptions And Medical Council Guidelines
Our doctors strictly follow the official Medical Council of New Zealand guidelines for all prescription allocations, particularly regarding controlled or habit-forming medications. In some cases, a comprehensive review of your historical medical records or a mandatory face-to-face consultation is required before a script can be safely generated.
Continuity Of Clinical Care
For optimal health outcomes, we strongly encourage active continuity of care by booking your appointments with the same general practitioner wherever possible. We also ask that all patients actively utilize our digital patient portal to stay securely updated on lab test results, clinical notes, and required follow-up actions.
New Patient Onboarding Process
Once you have submitted your digital enrolment, please note that it typically takes 2–4 weeks for your full medical history records to be securely transferred over from your previous general practice clinic.
You are entirely welcome to book a consultation with our Wigram team before these historical records arrive. Depending on your known health history or the baseline complexity of your concerns, an extended initial onboarding consultation may be recommended to ensure we establish a comprehensive care plan.
Ready to Join?
Access after-hours care, longer appointments, and exclusive discounts by becoming a 1 Health member today.
