Why 1 Health Is the Safest Choice for Your Aesthetic Treatments

Bernard Teo • 12 November 2025

When considering aesthetic treatments like anti-wrinkle injections or dermal fillers, choosing the right provider is one of the most important decisions you'll make. While beauty salons, spas, and standalone aesthetic clinics may seem convenient, there's a compelling case for seeking these treatments at an established medical clinic like 1 Health instead.

In New Zealand, aesthetic medicine is experiencing rapid growth—but this expansion has brought legitimate safety concerns. From inadequate emergency protocols to lack of proper medical oversight, not all providers meet the standards required for safe, effective care. 1 Health, however, offers distinct advantages rooted in our comprehensive primary care foundation and specialist dermatological expertise.


Let's explore why choosing aesthetic treatments at a medical clinic with full GP oversight and dermatological expertise provides the safest environment for your care, and what you should look for when choosing a provider.

 


Aesthetic Medicine Is Medical Practice—Not Beauty Therapy

Here's a fundamental truth often overlooked: aesthetic treatments are medical procedures. Anti-wrinkle injections contain prescription medicines (botulinum toxin type A), and dermal fillers are classified as medical devices that are implanted beneath your skin. These aren't beauty products—they're potent medications that require comprehensive medical knowledge, proper training, and appropriate oversight to administer safely.


The Importance of Medical Oversight and Standing Orders

In New Zealand, registered nurses can administer prescription medicines like Botox® under standing orders issued by qualified medical doctors. This is a legally regulated framework designed to ensure patient safety through proper medical supervision.

According to the New Zealand Society of Cosmetic Medicine (NZSCM) and the Medical Council of New Zealand, standing orders for aesthetic treatments must be issued by doctors who are:

  • Vocationally registered with the Medical Council
  • Accredited members of NZSCM (New Zealand Society of Cosmetic Medicine), or are dermatologists or plastic surgeons with relevant cosmetic medicine experience
  • Actively practicing in cosmetic medicine with current, up-to-date training

At 1 Health, our aesthetic treatments benefit from comprehensive medical oversight and experienced expertise:


Jordan Zheng, Registered Aesthetic Nurse: Our aesthetic services are delivered by Jordan Zheng, a well-established aesthetic nurse already known throughout Christchurch for her cosmetic injection expertise. Jordan brings:

  • Proven experience performing aesthetic injections in Christchurch
  • Established reputation for quality outcomes and patient care
  • Recently completed advanced Sunekos training (Italian skin booster technology)
  • Ongoing professional development training with LA Aire—New Zealand's leading cosmetic medicine oversight provider

LA Aire Professional Oversight: Jordan operates under standing orders from NZSCM-accredited doctors through LA Aire Cosmetic Consultancy, providing:

  • 24/7 access to experienced NZSCM-accredited doctors for clinical support
  • Monthly review of patient clinical notes (required by law)
  • Regular competency assessments and quality assurance
  • Access to ongoing advanced training and professional development
  • Clinical audit and best-practice protocols

Dr. Bernard Teo (Medical Director, 1 Health) On-Site Oversight: Additionally overseeing all aesthetic services with his qualifications including:

  • MBChB (Bachelor of Medicine and Surgery)
  • FRNZCGP (Fellow of the Royal New Zealand College of General Practitioners)
  • Diploma in Dermatology
  • Diploma in Skin Cancer Surgery
  • Diploma in Occupational Medicine (Distinction)

This powerful combination means you receive care from an experienced aesthetic nurse with a proven track record, backed by both LA Aire's NZSCM-accredited medical supervision and on-site dermatological and skin surgery expertise from Dr. Teo—a unique level of comprehensive oversight that standalone aesthetic clinics cannot match.


What This Means for Your Safety and Outcomes

Jordan's Experience and Commitment to Excellence:

As an established aesthetic practitioner already known in Christchurch, Jordan brings:

  • Practical injection experience across diverse patient types and treatment areas
  • Refined technique developed through real-world clinical practice
  • Understanding of facial anatomy gained through hands-on experience
  • Patient communication skills and managing expectations
  • Recognition of complications and appropriate responses


Her recent Sunekos training demonstrates commitment to expanding her expertise in advanced skin boosting technologies—offering you access to the latest evidence-based treatments.


Her ongoing professional development with LA Aire shows dedication to maintaining the highest clinical standards through:

  • Continuous education in new techniques and products
  • Regular review and refinement of clinical protocols
  • Access to specialist medical consultation for complex cases
  • Quality assurance that exceeds minimum legal requirements


Dr. Bernard Teo's On-Site Clinical Oversight:

As 1 Health's Medical Director with specialist qualifications in Dermatology and Skin Cancer Surgery, Dr. Teo provides an additional crucial layer of safety:

  • Pre-treatment dermatological assessment: Identifying underlying skin conditions, contraindications, or pathology that may affect treatment suitability
  • On-site medical consultation: Available during clinic hours for immediate input on any cases requiring medical judgment
  • Integrated skin health approach: Combining aesthetic treatments with comprehensive skin assessment, including skin cancer screening
  • Clinical protocol oversight: Ensuring 1 Health's aesthetic procedures align with best-practice dermatology and skin medicine
  • Direct monitoring of patient outcomes: Reviewing cases, monitoring results, and ensuring clinical safety and quality standards
  • Complication management: Immediate access to a doctor with advanced skin expertise if adverse reactions occur


Dr. Teo's Diploma in Skin Cancer Surgery is particularly valuable because it represents advanced training in:

  • Facial anatomy and vascular structures (essential for avoiding complications with fillers)
  • Surgical technique and tissue handling
  • Recognition and management of skin pathology
  • Post-procedure wound healing and complication management
  • High-risk area assessment (around eyes, nose, temples where vascular complications are most serious)


Legal Compliance: LA Aire standing orders and Dr. Teo's clinical oversight meet all Medical Council of New Zealand and Ministry of Health requirements, including:

  • Written protocols defining safe medication use
  • Clear supervision and collaboration frameworks
  • Monthly clinical note review by supervising physicians
  • Documented adverse event recording and management protocols
  • Quality assurance through regular clinical audits

You receive care from an experienced, reputable aesthetic nurse, supervised by New Zealand's leading cosmetic medicine oversight provider, plus on-site access to a GP with specialist Dermatology and Skin Cancer Surgery qualifications—a combination that provides exceptional safety and clinical outcomes.

 


The Advantage of a Medical Clinic Setting

While Jordan administers your treatments drawing on her established expertise, the fact that these services are now delivered within an established GP medical clinic—with Dr. Teo and our medical team on-site—provides critical safety advantages that standalone aesthetic practices cannot replicate.


Emergency Preparedness: The Critical Difference

One of the most significant advantages of receiving aesthetic treatments at 1 Health is our readiness to handle medical emergencies. While serious complications from aesthetic treatments are rare, when they do occur, immediate medical intervention is essential.


What Can Go Wrong?

Even in experienced hands, aesthetic treatments can occasionally cause:

  • Allergic reactions: Ranging from mild skin reactions to severe anaphylaxis requiring immediate adrenaline administration
  • Vascular occlusion: When filler accidentally enters a blood vessel, blocking blood flow and potentially causing tissue death, scarring, or even vision loss (requires urgent hyaluronidase injection and medical management)
  • Infections: Despite sterile techniques, bacterial infections can develop at injection sites requiring antibiotic treatment
  • Nerve injury: Temporary or, rarely, permanent numbness or weakness
  • Haematomas: Significant bruising or bleeding, particularly in patients on blood-thinning medications
  • Skin complications: Reactions in patients with underlying dermatological conditions


1 Health Is Equipped to Respond

As a comprehensive medical clinic with on-site GPs including Dr. Teo's dermatology and skin surgery expertise, we have protocols, equipment, and trained medical staff to manage these emergencies:

  • Emergency medications immediately available: Including adrenaline, antihistamines, corticosteroids, and hyaluronidase (to reverse hyaluronic acid filler complications)
  • Resuscitation equipment: Oxygen, airways, blood pressure monitoring, and emergency response protocols
  • Dr. Teo and GPs on-site during clinic hours: Qualified medical doctors—including advanced dermatology and surgical expertise—available for immediate consultation and intervention
  • Jordan's experience in complication recognition: Her established practice means she can identify warning signs early and respond appropriately
  • Comprehensive medical assessment: Ability to evaluate complications in the context of your overall health and any skin conditions
  • Hospital referral pathways: Established relationships with Christchurch Hospital specialist services for urgent transfers if needed


Beauty salons and many standalone aesthetic clinics lack these critical safety nets. In a medical emergency, every minute counts—and having Dr. Teo (with his dermatology and skin cancer surgery training) in the same building who can intervene immediately can prevent serious, permanent harm.

Jordan is trained to recognise warning signs of complications and has immediate access to Dr. Teo and our GP team within the clinic. She also has 24/7 phone access to LA Aire's supervising doctors. You're receiving care from an experienced practitioner within a comprehensive medical environment with multiple layers of expert oversight.

 


Integrated Medical Care: Your Complete Health Picture

One often overlooked advantage of receiving aesthetic treatments at your local medical clinic is continuity of care. At 1 Health, we maintain comprehensive medical records and can coordinate your aesthetic care with your overall health and skin management—something standalone aesthetic clinics simply cannot provide.


Holistic Patient Assessment

When you receive aesthetic treatments at 1 Health, our team can:

  • Review your complete medical history: Our GPs can identify contraindications you might not think to mention, such as autoimmune conditions, bleeding disorders, or previous allergic reactions that could affect treatment safety
  • Assess underlying skin conditions: Dr. Teo's dermatology training enables identification of skin conditions (rosacea, eczema, psoriasis, acne, sun damage) that may affect treatment planning or require concurrent management
  • Check medication interactions: Many common medications (like blood thinners, aspirin, NSAIDs, immunosuppressants, or certain supplements) increase bleeding risk or interact with treatments. We can review your full medication list and advise on whether adjustments are needed
  • Consider your overall health: Conditions like uncontrolled diabetes, active skin infections, pregnancy, immune system disorders, or certain neurological conditions may make aesthetic treatments inappropriate or require special precautions
  • Screen for skin cancer: During aesthetic consultations, Dr. Teo can identify suspicious lesions and integrate skin cancer screening with your cosmetic care
  • Coordinate with ongoing care: If complications arise, Jordan can immediately consult with Dr. Teo or your GP, who can seamlessly integrate follow-up care with your existing health management


This integrated approach is particularly important for patients with:

  • Complex medical histories or multiple health conditions
  • Existing skin conditions requiring dermatological management
  • Multiple medications that may interact with treatments
  • History of keloid scarring, poor wound healing, or skin sensitivity
  • Concerns about skin cancer or sun damage alongside aesthetic goals
  • Previous adverse reactions to aesthetic treatments


Access to GP and Specialist Consultation When Needed

While your treatments are performed by Jordan drawing on her established expertise, the backing of our medical team including Dr. Teo's specialist knowledge means:

  • Pre-treatment consultations can include dermatological skin assessment
  • Any unexpected symptoms, skin reactions, or concerns can be promptly reviewed by a doctor with both Dermatology and Skin Cancer Surgery training
  • Complex cases receive collaborative care between Jordan, LA Aire supervising doctors, and Dr. Teo
  • You benefit from experienced aesthetic expertise, comprehensive medical knowledge, and advanced dermatological and surgical clinical judgment
  • Aesthetic treatments can be integrated with medical-grade skincare, skin cancer management, and dermatological treatment plans for optimal outcomes

 


Stringent Clinical Standards and Infection Control

Medical clinics operate under strict hygiene and infection control standards aligned with Ministry of Health guidelines and New Zealand healthcare facility standards (AS/NZS 4815:2006). These requirements ensure a level of safety that may not apply to non-medical beauty settings.


What Proper Infection Control Looks Like

At 1 Health, aesthetic treatments follow the same rigorous protocols as all our medical procedures:

  • Sterile technique: All equipment that contacts the skin is either single-use disposable or properly sterilised using medical-grade autoclaves
  • Hand hygiene protocols: Strict handwashing and use of medical gloves for all procedures, following health sector standards
  • Environmental cleanliness: Regular disinfection of treatment rooms, surfaces, and equipment according to healthcare facility requirements
  • Safe sharps disposal: Proper handling and disposal of needles and syringes in approved medical-grade sharps containers to prevent needlestick injuries and disease transmission
  • Product storage: Prescription medications like Botox and dermal fillers must be stored at specific temperatures to maintain efficacy and safety. Our pharmacy-grade refrigeration includes temperature monitoring and documentation
  • Clinical waste management: Proper handling of medical waste according to AS/NZS 4304:2002 standards


These infection control protocols significantly reduce the risk of bacterial infections, abscesses, or transmission of blood-borne diseases—risks that increase in settings without proper medical-grade sterilisation and handling procedures.


Quality-Assured Products Through Medical Channels

As a registered medical clinic, 1 Health sources all aesthetic products through legitimate pharmaceutical suppliers, ensuring you receive:

  • Medsafe and TGA-approved products: All medications and medical devices meet rigorous New Zealand and Australian safety and efficacy standards
  • Proper cold-chain integrity: Products like Botox lose effectiveness if not stored correctly; we maintain verified pharmaceutical storage systems with temperature monitoring and documentation
  • Traceable provenance: Every product batch is documented, allowing tracking if safety issues arise (batch recall systems)
  • No counterfeit risk: Unfortunately, counterfeit or unapproved aesthetic products do circulate through unregulated channels. Medical clinics source only genuine products through authorised pharmaceutical distributors
  • Advanced skin boosters: Including premium microfillers like Rejuran®, Juvelook®, Teosyal Redensity, NCTF 135HA, and Sunekos® (for which Jordan has recently completed specialized training)

When you choose 1 Health, you can be confident you're receiving genuine, properly stored, quality-assured products administered by an experienced practitioner under comprehensive medical and dermatological oversight—not imitations, expired stock, or products of unknown origin.

 


Evidence-Based, Patient-Centred Practice

Healthcare professionals working within the regulated medical system are bound by ethical codes that prioritise patient welfare above commercial interests. At 1 Health, this means:

  • Honest, realistic expectations: We'll tell you if a treatment won't achieve your desired result, or if non-invasive alternatives might be better suited to your needs
  • Comprehensive informed consent: You'll receive clear written and verbal information about potential risks, expected outcomes, alternative options (including choosing not to treat), and realistic timelines
  • No pressure sales: Unlike commission-based environments, our focus is your wellbeing and satisfaction, not maximising treatment sales
  • Evidence-based protocols: Treatment plans are based on clinical evidence, established best practices, and recognised dosing guidelines—not marketing trends or profit maximisation
  • Appropriate patient selection: We assess whether aesthetic treatments align with your overall wellbeing and decline treatment when it's not in your best interest
  • Skin health prioritisation: Dr. Teo ensures aesthetic treatments complement—not compromise—your skin health
  • Commitment to ongoing learning: Jordan's recent Sunekos training and continued LA Aire professional development demonstrate our dedication to staying current with latest evidence-based treatments


Regulation and Accountability

When you receive care at 1 Health, multiple layers of accountability protect you:


Nursing Council of New Zealand: Jordan is registered and regulated by the Nursing Council, which sets competency standards and investigates complaints


Medical Council of New Zealand: Both Dr. Teo and the LA Aire supervising doctors are accountable to the Medical Council for appropriate oversight, patient safety, and professional conduct


LA Aire Clinical Oversight: Provides ongoing clinical supervision, regular clinical note review, competency assessment, and quality assurance


Dr. Bernard Teo's Direct Oversight: On-site medical director supervision with Diplomas in Dermatology and Skin Cancer Surgery ensuring clinical quality and patient safety


Health and Disability Commissioner: Independent body that investigates complaints about healthcare services and upholds patients' rights


Professional Indemnity Insurance: Comprehensive insurance coverage protects patients if complications occur, providing a pathway for compensation


Jordan's Professional Reputation: As an established practitioner in Christchurch, Jordan's reputation depends on maintaining high standards of care and patient satisfaction

These accountability mechanisms provide crucial consumer protection that simply doesn't exist with unregulated or under-regulated aesthetic providers.

 


Transparent Pricing Without Luxury Markup

As an integrated medical clinic rather than a luxury aesthetic spa, 1 Health can offer exceptional value. Our per-unit pricing is among the most competitive in Christchurch.

This isn't discount or "budget" aesthetics—it's simply transparent pricing without inflated luxury clinic markups. You receive the same Medsafe-approved products, delivered by an experienced practitioner, with comprehensive medical and dermatological oversight, just without paying for marble reception areas and champagne.

Our package pricing is equally transparent, with clear unit breakdowns and structured discounts (10-18%) that reward comprehensive treatment plans while maintaining excellent value.

 


What to Look for When Choosing an Aesthetic Provider

Whether you're considering anti-wrinkle injections, dermal fillers, or skin boosters, here are essential questions every patient should ask:


Practitioner Qualifications and Experience

  • Is the practitioner a registered nurse with the Nursing Council of New Zealand?
  • What is their actual clinical experience performing aesthetic injections?
  • Do they have a reputation in the local community?
  • What ongoing professional development do they undertake?
  • Who provides their medical oversight and standing orders?
  • Are standing orders issued by NZSCM-accredited doctors, dermatologists, or plastic surgeons?


Safety Protocols and Emergency Preparedness

  • Is there a doctor available on-site or immediately accessible during treatments?
  • What emergency equipment and medications are available in the clinic?
  • How are products sourced and stored (cold chain management)?
  • What infection control protocols are followed?
  • How are complications managed, and who is responsible for follow-up care?
  • Is there dermatological expertise available for skin-related concerns?


Clinical Environment

  • Is the provider operating from a registered medical facility or healthcare clinic?
  • Are treatments performed in a clean, clinical environment with proper sterilisation equipment?
  • Is there comprehensive professional indemnity insurance?
  • Does the provider follow recognised clinical documentation standards?


Consultation and Consent Process

  • Will you have a thorough consultation before treatment to assess your suitability?
  • Will your complete medical history, medications, allergies, and health conditions be reviewed?
  • Will underlying skin conditions be assessed?
  • Will you receive clear written and verbal information about risks, benefits, and alternatives?
  • Is there adequate time to ask questions, review consent forms, and consider your decision?
  • Is photography included for before/after documentation and safety monitoring?


Follow-up Care and Accessibility

  • What follow-up appointments are included after treatment?
  • How are concerns or complications managed?
  • Who should you contact if you have questions or problems after your appointment?
  • Is there after-hours support for urgent concerns?
  • Can you access the same medical team for follow-up care?


If a provider seems evasive about any of these questions, or if you feel rushed or pressured, that's a red flag. Quality aesthetic providers welcome these questions because they're committed to transparency and patient safety.

 


The 1 Health Approach: Medical Aesthetics Done Right

At 1 Health, we've built our aesthetic services on the foundation of our comprehensive primary care philosophy and specialist skin expertise. We believe aesthetic medicine should be:


Experienced: Delivered by Jordan Zheng—an established aesthetic nurse with a proven reputation in Christchurch for quality cosmetic injections


Safe: Operating under dual medical oversight—LA Aire's NZSCM-accredited doctors plus Dr. Bernard Teo's on-site supervision (Diplomas in Dermatology and Skin Cancer Surgery)—with immediate GP access and full emergency preparedness


Evidence-based: Using only TGA and Medsafe-approved products with robust clinical evidence and proper pharmaceutical handling


Current: Jordan's recent Sunekos training and ongoing LA Aire professional development ensure access to the latest evidence-based aesthetic treatments


Integrated: Considering your complete health and skin picture, not just isolated aesthetic concerns, with access to your medical records, GP coordination, and dermatological assessment


Transparent: With honest per-unit pricing, realistic expectations, and patient-centred care that prioritises your wellbeing over sales targets


Accessible: Quality medical aesthetics without luxury markup or inflated prices, making safe treatments available to more people


Accountable: Operating within New Zealand's regulated healthcare system with multiple layers of professional accountability including GP oversight, dermatology and skin surgery expertise, and NZSCM-accredited supervision


Jordan Zheng: Experienced Aesthetic Nurse with Comprehensive Oversight

Our aesthetic treatments are performed by Jordan Zheng, a registered nurse already well-known throughout Christchurch for her cosmetic injection expertise. Jordan brings:


Proven Experience:

  • Established practice performing aesthetic injections in Christchurch
  • Recognition in the local aesthetic medicine community
  • Refined technique and patient communication skills developed through clinical practice

Commitment to Excellence:

  • Recent advanced Sunekos training (Italian skin booster technology with amino acids and hyaluronic acid)
  • Ongoing professional development with LA Aire—NZ's leading cosmetic medicine oversight provider
  • Regular competency assessments and clinical review

Comprehensive Medical Oversight:

  • Operating under standing orders from NZSCM-accredited doctors (LA Aire)
  • 24/7 access to supervising doctors for clinical guidance
  • Monthly review of all patient notes by supervising physicians
  • On-site access to Dr. Bernard Teo (Dermatology and Skin Cancer Surgery)

You receive care from an experienced, reputable aesthetic practitioner working within a framework that combines her established expertise with comprehensive medical oversight rarely available at standalone aesthetic clinics.

 


Final Thoughts: Experience Meets Medical Excellence

Aesthetic treatments can be wonderful tools for enhancing your confidence and helping you look as vibrant as you feel. At 1 Health, we've created a unique environment where Jordan's established expertise meets comprehensive medical oversight and specialist dermatological knowledge.


Choosing 1 Health for your aesthetic treatments means choosing:

✓ Jordan Zheng—an experienced aesthetic nurse with a proven reputation in Christchurch
✓ Recent advanced training (Sunekos) and ongoing LA Aire professional development
✓ Dual medical supervision: NZSCM-accredited doctors (LA Aire) + Dr. Bernard Teo (Dermatology & Skin Cancer Surgery)
✓ Emergency preparedness with GPs including advanced skin expertise on-site
✓ Integrated medical records and holistic health assessment
✓ Dermatological and skin cancer surgery expertise rarely available at aesthetic clinics
✓ Stringent infection control and pharmaceutical-grade product handling
✓ Transparency, accountability, and evidence-based practice
✓ Exceptional value through medical clinic efficiency without luxury markup
✓ Christchurch's most competitive pricing with highest safety standards


Your safety and results matter. So does choosing an experienced practitioner working within a medical environment that prioritizes your wellbeing.

If you're considering aesthetic treatments, we encourage you to book a consultation at 1 Health. Jordan will take the time to understand your goals, assess your medical and skin suitability, explain your options honestly, and ensure you feel completely confident in your decision—backed by our comprehensive medical team.

Because when it comes to your health, appearance, and wellbeing, you deserve experienced care delivered within the highest standards of medical oversight.

 


Meet Jordan Zheng: Your Aesthetic Nurse

Jordan Zheng, Registered Nurse

Jordan is an experienced aesthetic nurse already well-known throughout Christchurch for her cosmetic injection expertise. She brings a wealth of practical experience in anti-wrinkle treatments, dermal fillers, and skin boosters, combined with a commitment to ongoing professional development.

Recent Training & Professional Development:

  • Advanced Sunekos training (Italian amino acid and hyaluronic acid skin booster)
  • Ongoing professional development with LA Aire Cosmetic Consultancy
  • Regular competency assessment and clinical review

Medical Oversight:

  • Operating under standing orders from NZSCM-accredited doctors through LA Aire
  • On-site clinical oversight from Dr. Bernard Teo (Dermatology and Skin Cancer Surgery)
  • 24/7 access to supervising physicians for clinical support

What Patients Appreciate About Jordan:

  • Clear communication and realistic expectations
  • Gentle technique and patient comfort focus
  • Thorough consultation and personalised treatment planning
  • Commitment to natural-looking results
  • Professional, approachable manner

Jordan is excited to bring her aesthetic expertise to the 1 Health team, where her experience can be enhanced by comprehensive medical clinic infrastructure and specialist dermatological oversight.

 


Frequently Asked Questions

Q: Why did Jordan join 1 Health if she's already established in Christchurch?

A: Working within a comprehensive medical clinic provides significant advantages for both practitioners and patients. At 1 Health, Jordan has access to on-site GPs including Dr. Teo's specialist dermatology and skin cancer surgery expertise, emergency equipment and medications, comprehensive medical records, and medical-grade infrastructure—allowing her to provide an enhanced level of care compared to standalone practice. The integration with primary care also enables holistic patient assessment and better outcomes.


Q: What is Sunekos and why is it significant that Jordan trained in it?

A: Sunekos is an advanced Italian skin booster containing a patented combination of hyaluronic acid and amino acids that stimulates natural collagen and elastin production. It's particularly effective for delicate areas like under-eye hollows, fine lines, and improving overall skin quality. Jordan's recent Sunekos training demonstrates her commitment to staying current with the latest evidence-based aesthetic treatments and expanding her expertise beyond traditional anti-wrinkle and filler treatments. The three-session protocol (spaced 1-2 weeks apart) provides optimal results with maintenance every 6-12 months.


Q: How does LA Aire oversight work for an experienced practitioner?

A: Even experienced aesthetic practitioners benefit from ongoing LA Aire oversight. It provides access to 24/7 medical consultation with NZSCM-accredited doctors for complex cases, regular clinical review to ensure consistent standards, ongoing professional development opportunities, and quality assurance through clinical audits. This framework ensures Jordan maintains the highest professional standards while having specialist support when needed.


Q: Why is having Dr. Teo's skin cancer surgery expertise important?

A: Dr. Teo's Diploma in Skin Cancer Surgery represents advanced training in facial anatomy, vascular structures, surgical techniques, and managing skin complications—all directly relevant to aesthetic injections. Dermal fillers can rarely cause vascular complications if accidentally injected into blood vessels. Having immediate access to a doctor with advanced facial anatomy and surgical expertise provides exceptional safety and complication management capability. Additionally, Dr. Teo can identify skin pathology or skin cancer concerns during aesthetic consultations, integrating preventive care with your cosmetic treatments.


Q: What happens if I have a complication or concern?

A: You have multiple support channels: Jordan is your first point of contact and her experience means she can recognise and manage most concerns effectively. She has immediate access to Dr. Teo and on-site GPs during clinic hours—including Dr. Teo's Dermatology and Skin Cancer Surgery expertise for skin-related concerns. She also has 24/7 phone access to LA Aire's supervising doctors. For urgent medical emergencies, you should call 111 or present to Christchurch Hospital Emergency Department, where we can provide your treatment records.


Q: How do I know the products you use are genuine and safe?

A: All our aesthetic products are sourced through authorised pharmaceutical distributors and stored according to pharmaceutical standards with temperature monitoring. Every product is Medsafe-approved (New Zealand) and TGA-approved (Australia), with documented batch numbers for traceability. We never source from grey market suppliers or online retailers where counterfeit products may circulate.


Q: Why are your prices lower than some other clinics?

A: As an established medical clinic, we already have the infrastructure, equipment, medical oversight, and clinical systems in place for our primary care services. This allows us to offer aesthetic treatments without the high overhead costs of standalone luxury clinics. You receive the same quality products, an experienced practitioner (Jordan), and even higher levels of medical and dermatological oversight—just without paying for unnecessary luxury marketing and spa-like environments. We focus our investment on clinical excellence and safety, not interior design.


Q: Can Jordan help with both cosmetic concerns and skin health issues?

A: Absolutely. At 1 Health, Jordan works collaboratively with Dr. Teo to integrate aesthetic treatments with overall skin health. Dr. Teo can assess and manage skin conditions (like rosacea, acne, sun damage, skin cancer concerns) alongside your aesthetic goals, recommend medical-grade skincare, provide comprehensive skin cancer screening, and create integrated treatment plans. This holistic approach—combining Jordan's aesthetic expertise with dermatological oversight—leads to better overall outcomes than treating aesthetics in isolation.

 


Disclaimer

This article is for informational purposes only and does not constitute medical advice. All aesthetic treatments carry risks and may not be suitable for everyone. Individual results vary, and outcomes cannot be guaranteed. Before undergoing any aesthetic treatment, you should consult with a qualified healthcare practitioner who can assess your individual circumstances, discuss potential risks and benefits, and help you make an informed decision. If you have specific medical concerns or questions about aesthetic treatments, please contact 1 Health to arrange a professional consultation with Jordan Zheng.


Aesthetic treatments discussed in this article involve prescription medicines (botulinum toxin type A) administered by registered nurse Jordan Zheng under standing orders issued by Medical Council-registered, NZSCM-accredited doctors through LA Aire Cosmetic Consultancy, with additional oversight from Dr. Bernard Teo (MBChB, FRNZCGP, Diploma in Dermatology, Diploma in Skin Cancer Surgery, Diploma in Occupational Medicine). Treatment is subject to individual medical and dermatological assessment and suitability.

 


Ready to explore aesthetic treatments with an experienced practitioner in a safe, medically supervised environment?

Contact 1 Health today to book your confidential consultation with Jordan Zheng. We're here to answer your questions and help you achieve your aesthetic goals safely and effectively within our comprehensive medical clinic environment.

📞 Phone: 03 662 9309
🌐
Website: www.1health.nz
📍
Locations: Wigram and Hornby, Christchurch
✉️
Email: reception@1health.nz
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Online Booking: Visit www.1health.nz to book your consultation

Hours of Operation:

  • Monday - Friday: 8:30am - 6:00pm
  • Saturday: 9:00am - 2:00pm
  • Sunday: 9:00am - 12:00pm

 


About Our Aesthetic Services

Aesthetic Nurse: Jordan Zheng, Registered Nurse—an experienced aesthetic practitioner well-known in Christchurch for cosmetic injection expertise, with recent advanced Sunekos training and ongoing LA Aire professional development


Medical Oversight: All aesthetic treatments are performed under dual medical supervision:

  • Standing orders and ongoing professional development from NZSCM-accredited doctors through LA Aire Cosmetic Consultancy—New Zealand's leading medical oversight provider
  • Direct on-site clinical oversight from Dr. Bernard Teo (Medical Director, 1 Health) with qualifications including MBChB, FRNZCGP, Diploma in Dermatology, Diploma in Skin Cancer Surgery, and Diploma in Occupational Medicine (Distinction)



Clinic Environment: Treatments delivered within our registered medical clinic with on-site GPs including dermatology and skin cancer surgery expertise, emergency equipment and medications, pharmacy-grade product storage, and full healthcare facility infection control standards.

Products Used: Only Medsafe and TGA-approved products sourced through authorised pharmaceutical distributors, including:

  • Anti-wrinkle: Botox®, Dysport®, Xeomin®
  • Microfillers/Skin Boosters: Rejuran® Healer, Juvelook®, Teosyal Redensity 1, NCTF 135HA, Sunekos®
  • Premium dermal fillers from reputable manufacturers

 


References and Further Reading

  • LA Aire Cosmetic Consultancy: Clinical oversight, standing orders, and professional development www.laaire.co.nz
  • Medical Council of New Zealand: Statement on Cosmetic Procedures and standing order requirements
  • New Zealand Society of Cosmetic Medicine (NZSCM): Professional standards for cosmetic medicine practitioners
  • Ministry of Health New Zealand: Standing Order Guidelines 2016
  • Cosmetic and Aesthetic Nurses Network of New Zealand (CANNZ): Professional standards and scope of practice for aesthetic nurses
  • Nursing Council of New Zealand: Registration and competency standards for registered nurses

Written by the team at 1 Health Medical Centre, Christchurch
Medical Director: Dr. Bernard Teo (MBChB, FRNZCGP, Diploma in Dermatology, Diploma in Skin Cancer Surgery, Dip Occ Med)
Aesthetic Nurse: Jordan Zheng, RN
Last updated: November 2025

 


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Getting the most value from your Southern Cross health insurance starts with understanding what you're entitled to and how to access it. At 1 Health, we're proud to partner with Southern Cross Health Society to make your healthcare journey as straightforward and rewarding as possible. Whether you're enrolled with us or considering joining, this comprehensive guide will help you unlock the full potential of your membership benefits. Understanding Your Southern Cross GP Coverage Southern Cross Health Society is New Zealand's largest not-for-profit health insurer, serving over 955,000 members across the country. Your Southern Cross policy likely includes a range of GP-related benefits that can significantly reduce your out-of-pocket healthcare costs. [164] What's Typically Covered Under Southern Cross GP Benefits Depending on your specific plan—such as Wellbeing One, Wellbeing Two, UltraCare, or HealthEssentials—your coverage may include: [165] [166] [167] General Practice Consultations : Standard in-clinic appointments, home visits, phone consultations, and video consultations with your GP are typically covered. [168] [165] Practice Nurse Services : Consultations and treatments provided by practice nurses working from a GP clinic are covered under most plans. [165] [168] Annual Health Checks : Many Southern Cross plans include cover for annual health checks performed by a GP or medical practitioner, providing an opportunity to screen for common conditions and discuss preventative health strategies. [166] [167] [169] Flu Vaccinations : Most plans cover flu vaccinations administered by your GP or practice nurse. [167] [166] [165] Prescriptions : Coverage for Pharmac-approved prescription medications is included in many day-to-day modules. The prescription benefit typically covers the cost of drugs prescribed by your GP, with annual limits varying by plan. [170] [166] [167] Skin Lesion Services : Southern Cross provides cover for skin lesion consultations and minor procedures performed under local anaesthetic or no anaesthetic, including excision, cryotherapy (freezing treatment), biopsy, and electrosurgery of skin lesions. These services must be performed by an Affiliated Provider or GP and must meet specific medical criteria—not cosmetic purposes. [171] [172] [173] [165] GP Minor Surgeries : Various minor surgical procedures performed by your GP may be covered, including joint injections, contraceptive device insertion or removal, ring pessary procedures, and steroid injections. [165] Diagnostic Tests and Procedures : Some plans cover diagnostic tests performed at your GP clinic, such as hearing tests, INR monitoring for warfarin therapy, phlebotomy (blood sample collection), and smear tests. [165] Making the Most of Your Membership at 1 Health Enrol with 1 Health for Continuity of Care While casual appointments are available, enrolling with 1 Health through our 1 Health Club membership offers significant advantages that complement your Southern Cross benefits: [174] [175] [176] · Same doctor continuity for seven days : Building a relationship with a GP who knows your medical history leads to better health outcomes [177] [178] [179] · Longer appointment times when needed : No more rushed 15-minute consultations [176] [174] · After-hours and weekend access : Available seven days a week with a small surcharge [175] [176] · Partner discounts : Exclusive savings with local physiotherapists, gyms, optometrists, and other health and wellness providers across Christchurch [175] [176] Enrolling with a general practice is free and provides access to government subsidies that reduce consultation fees. Combined with your Southern Cross benefits, this dual approach maximises your healthcare value. [179] [180] [177] Take Advantage of Easy-Claim at 1 Health One of the most convenient features for Southern Cross members at 1 Health is Easy-Claim—a digital system that eliminates paperwork and waiting for reimbursements. [181] [164] How Easy-Claim Works at 1 Health : [182] [164] [181] 1. Book your appointment : Schedule your GP visit, skin check, minor procedure, or other eligible service 2. Present your Southern Cross card : Show your membership card (physical or digital) at reception when you arrive 3. Instant claim processing : Our team submits your claim electronically to Southern Cross on your behalf while you wait 4. Pay only the difference : If your policy covers the full cost, you pay nothing extra. Otherwise, you simply pay the remaining balance not covered by your insurance This seamless process means no claim forms to complete, no waiting weeks for reimbursement, and transparent cost management. Within seconds, you'll know exactly what Southern Cross will cover and what you're responsible for paying. [183] [164] [181] Access Southern Cross Dental Benefits at 1 Health Dental As part of our comprehensive healthcare offering, 1 Health Dental also accepts Southern Cross Easy-Claim for eligible dental services. Many Southern Cross policies include dental cover as part of their day-to-day benefits or as optional add-on modules, providing coverage for routine check-ups, cleaning, X-rays, fillings, and other preventative and restorative treatments. [164] Having both your GP and dental care under one roof with Easy-Claim capability means you can maximise all your Southern Cross health benefits conveniently in one location. Whether you need a medical consultation or dental treatment, our integrated approach makes managing your healthcare simpler and more efficient. Maximise Your Skin Health Benefits New Zealand has one of the highest rates of skin cancer in the world, making regular skin checks essential for early detection. Southern Cross provides valuable cover for skin lesion services when medically necessary. [173] [171] [165] What's Covered : [172] [171] [173] [165] · Dermoscopy and skin lesion consultations with your GP · Cryotherapy (liquid nitrogen freezing) of skin lesions · Excision, biopsy, or removal of suspicious or problematic skin lesions · Consultations related to skin lesion assessment and treatment Important Criteria : [171] Southern Cross will only reimburse for skin lesion removal when specific medical criteria are met, including: · Treatment of skin cancers (basal cell carcinoma, squamous cell carcinoma, melanoma, actinic keratosis) · Removal of rapidly growing or suspicious lesions · Treatment of cysts and other lesions affecting sweat glands or hair follicles · Other benign lesions where medically necessary and not cosmetic in nature Skin checks or mole mapping for health screening purposes are typically not covered unless you have a specific concern about a lesion. At 1 Health, our doctors are experienced in skin cancer screening and minor surgical procedures, and we can process your claim through Easy-Claim for eligible services. [176] [164] [171] [175] [165] Keep Track of Your Benefits and Claims Staying informed about your benefit balances and claim status helps you plan your healthcare spending effectively throughout the policy year. Use the MySouthernCross App : [184] [185] [186] Download the free MySouthernCross app to: · Check your annual benefit balances at any time · View remaining coverage limits for different services · Submit claims by simply taking a photo of your receipt · Request prior approval for upcoming treatments · Access your member card number for Easy-Claim · View your policy documents and communications · Track claim status and receive notifications when claims are processed Most claims submitted through the app are reimbursed within five working days. [186] [184] Monitor Your Spending : [187] [188] [189] Different Southern Cross plans have varying annual limits for GP services. For example: · Wellbeing One with the Keeping Well Module provides $200 per claims year combined for GP, nurse, optometrist, audiologist services, plus separate limits for prescriptions and clinical psychology [188] [189] · Wellbeing One with the Day-to-Day Module covers GP services, nurse services, and physiotherapy, with separate prescription coverage [166] [167] · Some plans like HealthEssentials cover 75% of eligible costs up to annual limits [190] Understanding your specific limits helps you prioritise which services to claim for first and avoid surprises later in the policy year. Practical Tips for Maximising Your Benefits 1. Schedule Preventative Care Early in Your Policy Year Book your annual health check, flu vaccination, and any routine health screenings early in your claims year to ensure you have remaining benefits available for unexpected health needs later. [169] 2. Ask About Coverage Before Treatment Before proceeding with any non-urgent treatment or procedure, check whether it's covered under your policy. At 1 Health, our reception team can verify your coverage through Easy-Claim, or you can request prior approval through the MySouthernCross app. [191] [184] [186] 3. Combine Appointments When Possible If you need multiple services, consider scheduling them together where clinically appropriate. For example, discussing a skin concern during your annual health check, or getting your flu vaccination during a routine consultation, can help you maximise the value from each appointment. 4. Keep Detailed Records Even with Easy-Claim, maintain your own records of appointments, claims submitted, and benefits used. This helps you track your healthcare spending and ensures you're getting full value from your membership. [192] [184] 5. Understand What's Not Covered Familiarising yourself with policy exclusions prevents disappointment. Generally excluded from Southern Cross GP benefits are: [193] [171] [165] · Health screening or mole mapping for asymptomatic conditions · Cosmetic procedures not medically necessary · Physical examinations required for third parties (life insurance, driver licence, travel insurance) · Pre-existing condition treatments (depending on your plan and waiting periods) · Services not performed by recognised healthcare providers At 1 Health, we're transparent about what's covered and what's not, so you can make informed decisions about your care. [174] [175] 6. Utilise Member Discounts and Offers Beyond your policy benefits, Southern Cross membership includes additional perks like discounts on dental care, eye tests, gym memberships, and other wellness services. Check the Southern Cross member discounts page regularly for current offers that complement your healthcare needs. [194] [169] 7. Consider Policy Add-Ons If you find you're consistently exceeding your GP benefit limits or need additional coverage, speak with Southern Cross about adding modules to your plan. Options like the Keeping Well Module or Day-to-Day Module can provide enhanced GP and prescription coverage tailored to your needs. [189] [167] [166] Why Choose 1 Health for Your GP and Dental Care At 1 Health, we've built our practice around the principle that healthcare should never feel rushed or transactional. As a Christchurch-owned and operated clinic, we understand the local community's needs and have partnered with Southern Cross to make accessing quality healthcare as simple as possible. [174] [175] [176] What Sets Us Apart : [175] [176] [174] · Open seven days a week : Including after-hours and weekend appointments · Southern Cross Easy-Claim enabled : Instant claim processing at reception for both GP and dental services · Experienced, qualified GPs : Including Dr Bernard Teo (MBChB, FRNZCGP) with special interests in dermatology, travel medicine, and occupational health · Comprehensive services : GP consultations, skin checks and minor surgery, travel vaccinations, ear microsuction, driver's medicals, cortisone injections, and full dental care through 1 Health Dental · No-pressure approach : Honest, ethical treatment recommendations with no unnecessary upselling · 1 Health Club membership benefits : Same doctor continuity, longer appointments, and partner discounts · Integrated medical and dental care : Manage all your health needs under one roof Whether you need a quick consultation, a comprehensive health check, dental treatment, or specialist services like skin cancer screening, our team is here to provide personalised, professional care that maximises your Southern Cross benefits. Getting Started at 1 Health Ready to make the most of your Southern Cross membership? Here's how to get started: Book Your Appointment : Call us on 03 6629309, email reception@1health.nz , or visit our website at 1health.nz . [195] [176] Bring Your Southern Cross Card : Have your physical or digital membership card ready to present at reception for Easy-Claim processing. [181] [182] [164] Consider Enrolling : Ask about joining the 1 Health Club for enhanced continuity of care and exclusive member benefits. [176] [174] [175] Download the MySouthernCross App : Available free from the Apple App Store or Google Play Store—you'll need your policy number or member card number to sign in. [185] [184] Visit Us : We're conveniently located at 1 Henry Wigram Drive, Wigram 8042, Christchurch. [195] [176] Opening Hours : [195] · Monday to Friday: 8:30am–6:00pm · Saturday: 9:00am–2:00pm · Sunday: 9:00am–12:00pm Your Health, Your Benefits, Maximised Your Southern Cross health insurance is a valuable investment in your wellbeing. By understanding your coverage, taking advantage of available benefits, and partnering with a GP practice like 1 Health that makes claiming easy, you can significantly reduce your healthcare costs while receiving high-quality, personalised medical care. From seamless Easy-Claim processing for both medical and dental services to comprehensive skin lesion treatment and preventative care, your Southern Cross membership offers far more than you might realise. The key is being proactive—scheduling preventative care, staying informed about your benefits, and building a relationship with a trusted healthcare provider.  At 1 Health, we're committed to helping you navigate your healthcare journey with clarity, confidence, and care. We believe that when you understand your benefits and have a supportive medical team behind you, you can focus on what truly matters: your health and wellbeing. Disclaimer : This article provides general information about Southern Cross health insurance benefits and is intended for educational purposes only. Coverage details vary depending on your specific Southern Cross policy, plan type, modules selected, and individual circumstances. Annual benefit limits, exclusions, waiting periods, and terms and conditions apply to all policies. The information presented here should not be considered medical advice or a substitute for professional healthcare guidance. Before making any decisions about your health insurance coverage or pursuing medical treatment, please: · Review your specific Southern Cross policy document for complete terms, conditions, and exclusions · Contact Southern Cross Health Society directly to confirm your current coverage and benefit balances · Consult with qualified healthcare professionals at 1 Health or your chosen medical provider about appropriate treatment options for your individual health needs · Request prior approval from Southern Cross for any planned treatments or procedures where required 1 Health is an independent general practice and dental clinic that partners with Southern Cross Health Society to offer Easy-Claim services for eligible benefits. While we strive to provide accurate information, Southern Cross policies and benefits may change over time. Always verify current coverage details with Southern Cross before receiving services. 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by Bernard Teo 10 November 2025
Get expert travel vaccine advice and immunisations at 1 Health Christchurch. Book your pre-travel consultation for personalized vaccines.
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Explore flexible payment options at 1 Health, including Afterpay, Zip, EFTPOS, Paywave, cash, and internet banking.
Dentist examining patient's teeth with color matching tool. Close-up on teeth.
3 November 2025
Our smiles are the human equivalent of a welcome sign and a powerful, subconscious message of warmth, confidence, and vitality. A healthy white smile not only enhances your appearance but also influences how others perceive and respond to you. Yet for many people, chipped, discoloured or uneven teeth can cause worry or embarrassment when smiling or even speaking. The impact on daily life can be devastating. Fortunately, modern dentistry offers a highly effective solution: veneers. At 1 Health dental clinic in Christchurch , veneers provide a fast, long-lasting and natural way for patients to transform their smiles without the need for invasive or lengthy treatments. What are veneers? Veneers are ultra-thin shells, custom made to fit over the front surface of your teeth. Crafted from porcelain or composite resin, they replicate the look and texture of natural enamel for a flawless smile. Veneers are bonded securely to your teeth using advanced dental adhesives, so they are both durable and reliable. 1 Health use the latest 3D imaging technology to ensure precision, comfort and truly personalised results. Common problems veneers solve 1. Getting rid of stubborn stains and discolouration. Even the healthiest teeth turn yellow or darken over time. This is due to a combination of the internal changes in a tooth’s structure as you age, combined with external straining which leaves stains regular brushing can’t remove . Professional teeth whitening is recommended to life surface stains, but some types of deep or intrinsic discolouration won’t respond to whitening. In these cases, your dentist may recommend veneers as a solution. Your 1 Health dentist only recommends the best option for your unique circumstances. Veneers deliver consistent and predictable results. 2. Repairing chips and cracks Aside from making you self-conscious, having a chip or crack can be a source of great irritation. They feel sharp against your tongue, but they can also affect your dental and oral health. What started as minor damage worsens over time, leading to increased sensitivity and decay if left untreated. Veneers essentially restore the natural appearance of the tooth, but crucially the function too by replacing the missing or roughened enamel. The veneer reinforces the structure of the tooth protecting from further damage. Whether your damage resulted from wear and tear, or an accident and a trip to the emergency dentist in Christchurch , our team will assess whether veneers are your best restorative option.