Streamlining Healthcare: How 1 Health Partners with Insurance Providers and Offers Southern Cross Easy-Claim

Bernard Teo • 25 July 2025

1 Health & Insurance Providers: Making Healthcare Simple

A blue glass heart with a superimposed electrocardiogram line, set against a grid background.

Why Choose 1 Health for Your Healthcare Needs?

Comprehensive Insurance Partnerships


1 Health works with a wide range of reputable health insurance companies, enabling seamless care for our patients. Whether you need a GP appointment or specialist care, our strong insurer relationships mean your insurance is accepted—and claims are processed smoothly.


Southern Cross: New Zealand’s Trusted Health Insurer

With over 955,000 members, Southern Cross Health Society is New Zealand’s largest not-for-profit health insurer. As a trusted partner of 1 Health, we’re proud to offer advanced solutions like Easy-Claim, helping New Zealanders get the most out of their health plans.


What is Southern Cross Easy-Claim?

Southern Cross Easy-Claim is a digital claim system designed to make health insurance claims simpler:

  • Instant Approval: Present your Southern Cross card at 1 Health’s reception for eligible services.
  • No Paperwork: Claims are processed on the spot—no filling in forms or waiting for reimbursements.
  • Direct Payments: Southern Cross pays 1 Health directly, so you only pay the remainder (if any) not covered under your policy.


How It Works at 1 Health

  1. Book Your Appointment: Schedule an appointment with any 1 Health service provider partnered with Southern Cross.
  2. Present Your Card: When you arrive, show your Southern Cross Easy-Claim membership card—physical or digital.
  3. Automatic Processing: Our team processes your claim instantly while you’re at the clinic.
  4. Pay the Difference: If your policy covers the full cost, you pay nothing extra. If not, simply pay the remaining balance.


Benefits for 1 Health Patients

  • Fast Claims: No delay in reimbursement, no lengthy paperwork.
  • Less Stress: We handle the admin so you can focus on your health.
  • Cost Transparency: Only pay what isn’t covered by your insurer.
  • Wide Acceptance: Southern Cross Easy-Claim is accepted across general practice, dental, optical, physiotherapy, and more.


Optimising Your Insurance Experience with 1 Health

1 Health’s dedication to innovation and excellent customer service means partnering with us enhances your health insurance benefits. Our central portal, real-time updates, and commitment to admin efficiency mean every visit is stress–free—whether you’re a member of Southern Cross or another leading insurer.


Find Out More

Choosing 1 Health as your preferred provider means more than just great clinical care—it means a seamless, transparent, and modern insurance experience. For questions about Southern Cross Easy-Claim, or to confirm your insurer is accepted, contact our team or visit your nearest 1 Health clinic today.


Have Questions About Your Health?

Our clinicians at 1 Health are here to help — whether it’s GP care, dental, travel vaccines, or facial aesthetics. Book a consultation anytime.


Book Online:

https://www.1health.nz/contact


Call:

03 662 9309


Disclaimer:

This article is for general information only and is not medical advice. Every person’s health situation is different. For personalised guidance or diagnosis, please consult a qualified clinician.

Pink background with a white IUD surrounded by pink flowers and confetti.
by Bernard Teo 9 December 2025
Looking for long-term contraception? Compare Mirena (5 years) and Jaydess (3 years). Expert insertion and removal services available at 1 Health Wigram.
Person scratching arm with a rash, wearing a white t-shirt.
by Bernard Teo 9 December 2025
Have a soft lump under your skin? It might be a lipoma. We offer expert assessment and surgical removal (excision) at 1 Health Wigram. Minimal scarring.
Woman in white robe looking in mirror, touching face with fingers.
by Bernard Teo 9 December 2025
Persistent lump on your eyelid? It might be a Chalazion. We offer expert assessment and Incision & Curettage removal surgery at 1 Health Wigram. No referral needed.
Arm with a contraceptive implant visible beneath the skin, held between two fingers against a pink background.
by Bernard Teo 8 December 2025
Looking for long-term contraception? The Jadelle implant offers 99% effectiveness for up to 5 years. Book your insertion consultation at 1 Health Wigram.
Woman sitting outdoors, touching her foot, wearing black pants and sandals; sunny day.
by Bernard Teo 8 December 2025
Suffering from painful ingrown toenails? We offer expert assessment and permanent surgical solutions (Wedge Resection) at 1 Health Wigram. Book today.
Doctor examining a patient's shoulder with a dermatoscope; medical setting.
by Bernard Teo 8 December 2025
A complete guide to skin lesion assessment, surgical removal, and aftercare. Learn about dermoscopy, IV sedation options, and recovery at 1 Health Wigram.
Woman with closed eyes, hands framing face. Wearing white robe, neutral background.
by Simon Mullinger 25 November 2025
1 Health Wigram launches medical-grade facial aesthetics on Dec 1. From anti-wrinkle injectables to Rejuran skin boosters, discover our doctor-led approach to natural rejuvenation.
Two women smiling, sitting at a cafe table, holding coffee cups. Natural light illuminates the setting.
by Bernard Teo 25 November 2025
Refer a friend to 1 Health Aesthetics and earn $50 credit. Plus, they get 20% off their first treatment. Terms and conditions apply.
Aerial view of a sand spit between turquoise waters, with palm trees and a forested shoreline.
by Bernard Teo 24 November 2025
Planning an adventure through Southeast Asia? From the street food of Bangkok to the rice paddies of Vietnam and the beaches of Bali, this region offers unforgettable experiences for Kiwi travellers. However, nothing ruins a holiday faster than a preventable illness. At 1 Health in Wigram , we want you to come home with photos and memories, not a tropical disease. We have condensed the complex medical guidelines into this simple guide for Christchurch locals heading to Southeast Asia. The "Must-Consider" Vaccines While every itinerary is different, these are the most common risks for New Zealanders travelling to countries like Indonesia, Thailand, Vietnam, Cambodia, and Laos. 1. Hepatitis A (The "Food & Water" Risk) Hepatitis A is one of the most common travel-related diseases. It is a viral infection affecting the liver, spread through contaminated food and water. The Risk: You can pick this up even in 5-star resorts, usually through ice cubes, salads washed in tap water, or uncooked shellfish. The Protection: One dose gives you protection for up to a year (covering your trip). A second booster dose 6–12 months later can give you protection for 20+ years. Availability: We stock this on-site at 1 Health. 2. Typhoid Fever Like Hepatitis A, Typhoid is a bacterial infection spread through contaminated food and water. It causes severe fever and stomach pain. The Risk: Higher in areas with poor sanitation, but present throughout Southeast Asia. The Options: You can choose between a single injection (lasts ~3 years) or a course of oral capsules (lasts ~5 years). Timing: The injection needs 2 weeks to work; the capsules need to be finished 10 days before you fly. 3. Japanese Encephalitis (The "Mosquito" Risk) This is a viral infection spread by mosquitoes, primarily in rural agricultural areas (like rice paddies). Who needs it? If you are staying in major cities or beach resorts for a short time, the risk is low. However, if you are planning rural trekking, staying longer than a month, or backpacking through the countryside, this vaccine is strongly recommended. The Protection: Two doses are required (spaced 28 days apart, though an accelerated 7-day schedule is available for last-minute travellers). 4. Rabies (The "Animal" Risk) Southeast Asia has a high prevalence of rabies in stray dogs, monkeys, and bats. It is almost always fatal if untreated. Why vaccinate beforehand? "Pre-exposure" vaccination doesn't make you immune, but it buys you crucial time. If you are bitten, you will need fewer emergency injections, and—crucially—you won't need "Rabies Immunoglobulin" (a blood product that is often unavailable in remote parts of Asia). Who needs it? Cyclists, runners, wildlife volunteers, and children (who are more likely to touch animals) should seriously consider this. 
Doctor examining a patient's ear with an otoscope. Blue gloves and surgical mask visible.
24 November 2025
Blocked ears? Get safe, gentle microsuction ear wax removal in Christchurch. Fast relief, trained clinicians, and same-day appointments at 1 Health Wigram.